Cultivate Loyalty Through Engaging Experiences

Cultivate Loyalty Through Engaging Experiences

About

Michael McMillan is a leading customer journey strategist who is the founder and CEO of BizSprints, an operational software consulting firm, and ProximoCX, a customer experience agency serving customers from its nearshore contact center. Michael consults companies on ways they can enhance the customer experience their company offers, serves as an advisory board member at ArenaCX, and provides insightful keynote presentations.

“Michael provides profound insights into the latest customer experience trends based on his extensive experience in the field over the last 25 years.”

Michael provides profound insights into the latest customer experience trends based on his extensive experience in the field over the last 25 years. Michael began his career on the front lines as a call center agent, worked his way to several C-suite positions, and discovered opportunities to expand the service areas and revenue pools of several different companies.

As a certified member of the John Maxwell Team, Michael has gleaned insights on building dream teams from the World’s Most Influential Business Leaders. Michael understands the principles of influential leadership and is passionate about teaching others to lead through serving.

Michael is passionate about improving the customer experience of the companies he partners with at ProximoCX. He specializes in building, leading, and mobilizing teams of professionals on a global scale. Michael is proud to call Knoxville, Tennessee home.

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Speaking

Michael has shared his 25 years of insights to audiences across the globe and is now speaking and coaching as a certified member of the John C. Maxwell Team. Michael pulls examples from his vast experience and cutting-edge strategies to inspire others to improve their own businesses with the actionable insights he presents.

Micheal brings his customized keynote presentations, Q&As, and panel appearances to audiences both in-person and virtually. Michael’s passion for crafting exceptional customer experience is sure to light a fire in your teams.

See Mike in action introducing the new Organo Mobile App platform at the Organo Gold Ignite 2015 Conference.

Topics Michael Is Passionate About Speaking On Include

Artificial
Intelligence

Cultivating
Brand Narratives

Attracting
Long-Term Customers

Company
Vision

Crafting The Experience
Customers Crave

Leadership
Strategies

Speaking

Michael has shared his 25 years of insights to audiences across the globe and is now speaking and coaching as a certified member of the John C. Maxwell Team. Michael pulls examples from his vast experience and cutting-edge strategies to inspire others to improve their own businesses with the actionable insights he presents.

Micheal brings his customized keynote presentations, Q&As, and panel appearances to audiences both in-person and virtually. Michael’s passion for crafting exceptional customer experience is sure to light a fire in your teams.

Topics Michael Is Passionate
About Speaking On Include

Artificial
Intelligence

Cultivating
Brand Narratives

Attracting
Long-Term Customers

Company
Vision

Crafting The Experience
Customers Crave

Leadership
Strategies

Consulting

Ready to overhaul the efficiency of your business? Michael is always looking to provide businesses with the tools they need to ramp up productivity. He provides insights to companies struggling with:

  • Confusing Workflows
  • Missed Deadlines
  • Scaling
  • Inconsistent Or Slow Results
  • Stalled Growth

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